
Frequently asked questions
Do you ship outside the UAE?
No, we currently ship exclusively within the United Arab Emirates, with orders typically arriving within 3-7 business days depending on your Emirate.
Can I pay Cash on Delivery?
Yes, Cash on Delivery is available on every order - you only pay once your order physically arrives.
What if my item arrives damaged?
Contact our support team within 24 to 48 hours of delivery with a short video of the issue, and we'll send a free replacement for any damaged, faulty or wrong item. See our Refund Policy for full details.